If you are not satisfied & you would like to exchange or return your item, please email me within 7 days of the receipt of the original order at buycbdtoo.gmail.com or call 320-492-8285 with the reason for your return. The item must be returned to Buycbdtoo within 15 days of receipt in it’s original resalable condition. The item cannot be opened, & must still be sealed. If the item is damaged in shipping, a photo must be sent (via email or text) including a photo of the damaged original package within 5 days. The company reserves the right to accept or refuse the validity of the damaged product. If an item has not been insured on a return and is lost or damaged in the mail Buycbdtoo cannot BE responsible for a refund. Original shipping & handling fees will not be credited.